The 5 Best Utility Providers in Vietnam Offering Quick Setup & Reliable Service
Moving into a new place comes with its fair share of surprises, and setting up electricity, water, and internet is usually one of them. Between paperwork, trips to multiple offices, and figuring out the process, it can feel like a mini-adventure.
Picking the right provider can save you a lot of time and a little sanity. The dependable services make sure you’re connected quickly without repeated trips or confusion.
To help you avoid the hassle, we’ve rounded up the fastest and most reliable utility providers in Vietnam. These are the services that get your home or office running smoothly so you can enjoy your new space.
How much do utility services in Vietnam cost?
These are the typical costs for setting up utilities in Vietnam:
• Electricity connections: 500,000₫–1,500,000₫ ($20–$60)
• Water connections: 300,000₫–800,000₫ ($12–$32)
• Internet broadband installation: 400,000₫–1,000,000₫ ($16–$40)
Business-grade or faster connections may cost slightly more.
1. Vietnam Electricity (EVN)
Address: 11 Cửa Bắc Street, Trúc Bạch Ward
Phone: +84 24 6694 6789
Business hours: Monday to Friday: 8:00 AM – 5:00 PM
Vietnam Electricity (EVN) stands out for its sheer scale and coverage.
They provide electricity to nearly every household across Vietnam, including remote islands and rural areas, which is impressive in terms of accessibility.
Their infrastructure isn’t just large; it’s multi-layered, covering power generation, transmission, and distribution. This level of integration allows them to manage supply more efficiently across different regions.
One thing that caught our attention is their push toward digital services. Customers can handle contracting, billing, and payments online, which is practical for people who don’t want to spend hours visiting offices.
They also offer non-cash payment options, making monthly bills easier to manage.
On top of that, EVN promotes energy efficiency and renewable energy. Programs like energy-saving bulbs and solar water heaters show an active effort to integrate sustainability into everyday electricity use.
On the downside, electricity costs can fluctuate due to fuel prices or hydropower conditions, but this is a common challenge in the energy sector.
2. Saigon Water Supply Corp
Address: No. 1, Công trường Quốc Tế, Ward 06
Phone: (84‑28) 3829 1777
Business hours: Monday to Friday: 7:30 AM – 5:00 PM
Saigon Water Supply Corp, or SAWACO, covers the full range of water services for Ho Chi Minh City.
They don’t just turn on the taps; they handle production, distribution, infrastructure, and even wastewater treatment.
Their scale is hard to ignore. They supply millions of cubic meters of water daily while keeping pipelines, treatment plants, and system upgrades running smoothly.
What stands out is their technical setup. SAWACO uses modern water treatment and monitoring systems like Supervisory Control and Data Acquisition (SCADA) and Geographic Information System (GIS).
It means leaks are spotted faster, and supply issues can be managed before they become major problems. Centralized data centers help keep everything coordinated, which is no small feat in a city this size.
On the customer side, their digital tools make managing water straightforward. People can track usage, pay bills online, and stay on top of updates without wasting time at an office.
Coverage isn’t 100% everywhere yet, but ongoing upgrades show they’re actively working to fill the gaps.
3. Hanoi Water Limited Company
Address: 44 Đường Yên Phụ, Trúc Bạch Ward
Phone: 024 3829 3179
Business hours: Monday to Friday: 7:30 AM – 5:00 PM
Hanoi Water Limited Company, or HAWACO, handles a big portion of the water supply in the city, and what stood out to us is how much of the system they manage behind the scenes.
They cover several central districts along with nearby suburban areas, so their reach is wider than many people think.
The part that caught our attention is how they deal with everything from treatment to maintenance and even wastewater. It makes their operations feel more complete, not just a basic supply service.
Their work on upgrading water treatment is also noticeable. Hanoi’s groundwater has its own challenges because of minerals like iron and manganese.
HAWACO has tested newer treatment methods through partnerships, and you can see the results in areas where newer systems are already in place. It’s a practical step, especially with older plants still running.
From the user side, the coverage is generally reliable. Some neighborhoods experience variations because of older groundwater plants, so users in those areas may notice inconsistent quality.
4. VNPT Telecom
Address: VNPT Building, No. 57 Huỳnh Thúc Kháng
Phone: 1800 1166
Business hours: Monday to Sunday: 7:00 AM – 5:30 PM
If there’s one thing VNPT Telecom makes obvious, it’s how extensive their coverage is.
They cover all provinces, which makes their internet and broadband services easy to access, no matter where you are in Vietnam.
What we noticed right away is how consistent their fiber plans feel in busy districts. The speeds are stable enough for streaming and remote work, so the service fits households that rely on steady connections throughout the day.
Their range of services is also broader than many expect. VNPT handles mobile plans, fixed broadband, and digital solutions for both homes and businesses.
Their cloud and data services give them an edge because they support large organizations that need more than standard internet. It shows how smooth their enterprise tools work with government platforms and corporate systems.
For regular users, the setup process is simple. Their support teams are easy to reach, and most issues are resolved without long wait times. They also run promotions on broadband packages, which helps if you want a better speed tier.
Network performance can vary in certain districts. VNPT’s huge user base means congestion and slower response times can show up during peak hours, typically in the evenings between 7 PM and 10 PM.
5. FPT Telecom
Address: 10 Phạm Văn Bạch Street
Phone: +84 24 7300 7300
Business hours: Monday to Sunday: 7:30 AM – 6:00 PM
FPT Telecom makes an impression with its robust, up-to-date network infrastructure.
One thing you notice right away is how stable the connection stays, even during busy evenings when everyone seems to be online at the same time.
For streaming, video calls, or working from home, the speeds rarely falter. This makes a big difference compared to some other providers.
Their services go beyond basic internet. IPTV, smart-home features, cloud solutions, and leased-line connections give both homes and businesses plenty of options. This can be handy if you actually use them.
For businesses, the enterprise-grade plans are particularly solid. They offer secure, high-bandwidth connections that work across the country.
For home users, installation is usually smooth, and support responds quickly when needed.
FPT’s plans aren’t the cheapest, which might turn off some users. But for those who prioritize stable speeds and a broad range of services, the extra cost feels justified.