Navigating Wellness: Finding the Best Pharmacies in Hanoi
Taking care of your health while living in or visiting a busy city does not have to feel overwhelming. Whether you are dealing with a sudden cold or managing ongoing wellness needs, having access to reliable medication is essential.
Finding the best pharmacies in Hanoi comes down to more than just convenience. It’s also about product authenticity, trusted advice, and consistent service. With so many options across the capital, knowing where to go can make a real difference in your day-to-day peace of mind.
To make things easier, we have explored the top spots that locals and expats rely on for safe, affordable, and dependable healthcare essentials. Let us take a look at some of the most accessible and highly rated pharmacies in Hanoi.
1. 24H Pharmacy
Website: https://www.medigoapp.com/
Address: 6 Hang Bong Street, Hanoi Old Quarter, Hoan Kiem District, Hanoi 11015
Contact: 1800 2247 | [email protected]
Hours: Available 24/7
Waking up with a terrible fever in the middle of the night can be stressful, so finding a spot that offers round-the-clock ordering with 30-minute urban delivery is a lifesaver.
24H Pharmacy is fantastic because they guarantee 100 percent authentic products and provide free, instant pharmacist consultations at any hour.
I actually used their delivery service recently when I caught a late-night bug, and the medicine arrived exactly when they said it would.
You can also book online doctor consultations right through their platform for extra peace of mind. Because they route orders through physical branches, finding highly specialized medications depends entirely on the inventory of the specific shop closest to you.
Also, while delivery is incredibly fast in central districts, you might face logistical delays if you live out in the rural suburbs.
I took a ride on the back of a scooter to the 24H Pharmacy for heart burn relief. The hote staff arranged everything for me. Too much food and drink. They gave me something to put the fire out! 😅 …
- Jeff Keyes Google Revuew
Quick and easy spot to meet any pharmacy needs you might have during your trip. We got bug spray here and even antibiotic eyedrops when I developed a stye in my eye. The ladies here don’t speak much English but through Google Translate I was able to get what I needed with no problem. It was easy because I didn’t need a prescription for the antibiotic eye drops either. Prices were very reasonable. Would recommend to other travelers.
- Vicki Lau Google Review
2. Nhà Thuốc Phương Chính
Website: https://nhathuocphuongchinh.com/
Address: 200 Bach Mai, Bach Mai Ward, Hai Ba Trung District
Contact: 024.7300.3333
Hours: Monday to Sunday 7:00 AM – 10:00 PM
Building nearly 40 years of local trust is no small feat, but this establishment holds the title of the oldest pharmacy in Hanoi. Nhà Thuốc Phương Chính guarantees that every medication is authentic and sold at a fair price without pushing unnecessary products.
I actually stopped by to pick up some vitamins recently and was genuinely impressed by their strict right-medicine approach. They even feature a rare 30-day return policy for items at their original price, which offers a great safety net.
Their veteran-trained staff provides excellent guidance, although their compact physical spaces can get pretty cramped during peak hours.
Some recent reports also pointed out instances of them selling prescription drugs without proper documentation, which is something to keep an eye on.
Long-standing pharmacy, with chairs for customers to wait. Enthusiastic advice, careful guidance. However, it’s a bit far from us. I hope the pharmacy develops more points of sale for the convenience of customers in many areas.
- Vân Trinh Vũ Google Review (Translated)
I’ve bought medicine here and the staff are very skilled; every time I’ve bought from them, I’ve been cured. I’ve recommended them to several colleagues at work and they’ve had the same results. Overall, they’re very, very reputable! 🙆♀️🙆♀️🙆♀️ …
- Quyên Nguyễn Google Review (Translated)
3. Nhà thuốc Pharmacity
Website: https://www.pharmacity.vn/
Address: 41A Ly Quoc Su Street, Hoan Kiem District, Hanoi
Contact: 1800 6821
Hours: Monday to Sunday, 6 AM–11:30 PM
Pharmacity operates a large nationwide pharmacy network with nearly 1,000 stores, making access to common medications and health products highly convenient across urban areas.
The system is supported by a fast delivery option, with some locations offering approximately 2-hour fulfillment. Products are also sourced directly from major global pharmaceutical and health brands to maintain authenticity standards.
What’s also great is that they have a large team of trained pharmacists who provide in-store consultation and basic health guidance. This helps customers get quick, accessible advice without needing a clinic visit.
The loyalty program also adds value for frequent shoppers through points and discounts on future purchases.
However, pricing is generally higher than that of smaller independent pharmacies, reflecting its standardized retail model. Stock availability can vary between branches, which may require checking multiple locations for specific medical supplies or mobility aids.
We had excellent help in filtering through all the symptomatic somatic issues after my partner run afoul of a nearby stall’s unhygienic food practices. The pharmacist on duty was patient and asked the appropriate questions to target and alleviate the constant stomach runs which we were thinking could be quite disastrous as we were travelling by plane the next day. It did indeed help and as the symptoms abated, he did not have to visit a doctor when we returned back home.
Thank you.
- Ricky Vale Google Review
I went to get some medicine for a mild cold. They listened to my symptoms in detail, prescribed the appropriate medicine, and even wrote down instructions on how to take it. A very kind and wonderful pharmacy.
- 佐藤 Google Review (Translated)
4. Pharmart (chi nhánh Hà Nội)
Website: https://www.pharmart.vn/
Address: 11th Floor, Vinaconex Diamond Building, 459C Bach Mai Street, Bach Mai Ward, Hanoi
Contact: 19006505 | [email protected]
Hours: Monday – Friday 08:00 AM – 05:30 PM, Saturday 08:00 – 11:30 AM
Pharmart (chi nhánh Hà Nội) operates as a health-focused retail and online pharmacy platform that emphasizes Ministry of Health (MOH)-compliant products and doctor-backed product curation.
Its model blends e-commerce convenience with access to vetted dermocosmetics and medical-grade health items. This helps customers feel more confident about product authenticity and safety.
A friend of mine ordered dermocosmetics through their platform last month and was particularly satisfied with the 30-day return policy, which adds flexibility when trying new skincare or health products.
The loyalty program is also a recurring highlight, offering incentives and perks for repeat purchases.
The main limitation is physical accessibility. Their in-person locations are concentrated in central Hanoi, which makes quick visits difficult for people living in suburban areas.
Parking is also limited in high-traffic zones, so in-store pickup or visits can require extra planning compared to larger suburban pharmacies or retail chains.
Such attentive service is truly commendable. Ms. Tra’s dedication to customers is deeply appreciated. I am very satisfied with the meticulous and patient guidance. I hope this spirit will always be maintained and further developed. I will definitely return here in the future.
- Hoan Ngo Google Review (Translated)
Thankfully, I’ve always been lucky to buy from this shop. Every time I come here to buy medicine, I get better. Ms. Thu is friendly and supportive, and she chooses the right medicine, so I always get better quickly.
- Vũ Hoàng Google REview (Translated)
5. Nhà Thuốc FPT Long Châu
Website: https://nhathuoclongchau.com.vn/
Address: 93 Hang Ma Street, Hanoi Old Quarter, Hoan Kiem District, Hanoi 100000
Contact: 18006928
Hours: Monday to Sunday, 7 AM–10 PM
Nhà Thuốc FPT Long Châu has built a large nationwide pharmacy network that makes it easier to track down rare or specialized medications through its centralized supply system.
With thousands of locations and continued expansion plans, it functions more like an integrated healthcare retail ecosystem than a traditional standalone pharmacy.
A key strength is its combination of GPP-certified pharmacists and structured consultation processes, which help standardize advice around dosage and safe usage.
Their mobile app also adds convenience. They offer home delivery and a flexible return policy that reduces friction for repeat prescriptions or routine purchases.
Many urban branches use a compact storefront model, which helps increase coverage but can lead to crowding and longer wait times during peak hours.
In some cases, specific medications may also need to be transferred from larger central warehouses, which can delay immediate pickup.
Truly helpful staff. They were able to fill my needs that other places could not as there was a specific item I’ve been looking for.
They were also very busy with locals so I assume their pricing is good
Thank you all for your great customer service
- Greg Stuhr Google Review
Good service, compared to the pharmacy next door, the pharmacist’s effectiveness in listening to the patient and prescribing medication is the same, the medicine gets better… I took advantage of the quiet time to buy it ;)) It’s tiring to have to queue up when it gets crowded again.
- Linh Tran Hoang Google Review